Shipping policy



Order Processing & Fulfillment

Orders are processed and fulfilled within 1-6 business days.

Order Delivery

Once your order has been processed, delivery typically takes 6-12 business days.

Multiple Shipments

Some orders may be shipped in multiple packages. If you have not received all items in your order, please wait for the remaining items to arrive within the standard shipping time frame. If your full order has not arrived after this period, feel free to contact us.

Important Notes

Responsibility for Shipments

  • We are not responsible for lost, stolen, or damaged shipments.

  • All orders are insured, and it is the buyer’s responsibility to file claims directly with the carrier if any issues arise.

Customs & Duties

  • Babellia Joy is not responsible for taxes or duty fees that may be applied by your destination country.

  • Delivery time estimates do not include potential delays caused by customs processing.

Thank you for your understanding and patience throughout the shipping process. For further questions or assistance, please contact us at support@babelliajoy.com.