Privacy policy



At Babellia Joy (“we,” “our,” or “the Site”), your privacy is our priority. This Privacy Policy outlines how we collect, use, and share your personal information when you interact with our Site or make purchases.

Collection of Personal Information

We collect specific data about your device, interactions with the Site, and the details necessary to process your orders. Additional information may be collected if you reach out to our customer support team. "Personal Information" refers to any data that can identify you, including the examples below:

Device Information

  • What we collect: Web browser version, IP address, time zone, cookie data, pages viewed, products viewed, search terms, and interactions with the Site.

  • Purpose: To ensure proper functionality and optimize performance.

  • How it’s collected: Automatically via cookies, log files, web beacons, tags, and pixels.

  • Who we share it with: Service providers like Shopify and other partners to enhance your experience.

Order Information

  • What we collect: Name, billing and shipping address, payment details (e.g., credit card information), email, and phone number.

  • Purpose: To process orders, manage payments, arrange shipping, and send order confirmations. This information also helps prevent fraud and facilitates communication about products or offers.

  • How it’s collected: Directly from you.

  • Who we share it with: Shopify, payment processors, shipping partners, and fulfillment apps.

Customer Support Information

  • What we collect: Details you provide when contacting our customer support team.

  • Purpose: To address your inquiries and provide assistance.

  • How it’s collected: Directly from you.

  • Who we share it with: Customer support platforms or relevant service providers.

Minors

Our Site is not intended for individuals under [insert age]. If you believe your child has shared personal information with us, contact us at support@babelliajoy.com for assistance.

Sharing of Personal Information

To deliver our services and fulfill orders, we may share your Personal Information with trusted service providers, including:

  • Shopify: Powers our online store. Review their privacy practices here: Shopify Privacy Policy.

  • Legal Obligations: We may disclose data to comply with legal requirements, respond to subpoenas, or protect our rights.

Behavioral Advertising

We may use your data for targeted advertising tailored to your interests.

  • Example: Google Analytics helps us understand customer behavior on the Site. Learn more here: Google Privacy Policy.

  • Advertising Platforms: Platforms like Facebook or Google may use your data to display personalized ads.

  • Opt-Out Options:

Use of Personal Information

We use your data to deliver services, process payments, and fulfill orders. Additionally, we may share updates about products, offers, and promotions.

Your Rights (GDPR and CCPA)

If you reside in the European Economic Area (EEA) or California, you have the right to:

  • Access, update, or delete your Personal Information.

  • Request a portable copy of your data.

  • Object to certain data processing activities.

To exercise these rights, contact us at support@babelliajoy.com. For GDPR compliance, refer to Shopify’s GDPR Whitepaper.

Cookies

We use cookies to enhance your browsing experience by remembering preferences, optimizing functionality, and delivering relevant content.

  • Types of Cookies:

    • Necessary: Essential for site operations (e.g., shopping cart).

    • Analytics: Tracks user behavior (e.g., Shopify analytics).

  • Cookie Preferences: Manage them through your browser settings. For more information, visit All About Cookies.

Changes to the Privacy Policy

This Privacy Policy may be updated periodically for operational, legal, or regulatory reasons. Any updates will be posted on this page.

Contact Us

For questions or concerns about this Privacy Policy, contact us at support@babelliajoy.com.